Common questions

Yes. Every custom order includes a digital proof before it goes into production. You’ll be able to review the design and request small adjustments before anything is printed or shipped.

Sometimes, yes. If you have a custom request that is not shown in the product options, please leave a note at checkout or contact me before ordering at info@artysdesigns.com. I’ll do my best to help, but some requests may depend on the product, photo, or design style.

You can request design adjustments during the proofing stage. Once you approve the final proof and the item is sent to production, the order can no longer be edited or cancelled.

Not at all. I can create designs for dogs, cats, and most other pets. If you have a less common pet or a special request, send me a message first and I’ll let you know what’s possible.

Clear, well-lit photos work best, especially close-up images where your pet’s face is easy to see. You can view the photo guidelines for examples, or email your photo to info@artysdesigns.com if you’re unsure.

The printed product will be very close to your approved digital proof, but colors and sharpness can vary slightly depending on the material, screen settings, and print process. I’ll always aim for the best result possible for the product you choose.

We currently ship within North America.

Most orders take about 1–2 weeks for design, proof approval, and production before shipping. Shipping itself usually averages about one week, depending on your location and the product ordered.

Yes. Once your order ships, you’ll receive tracking information so you can follow its progress.

Some products are made or shipped through different production partners, so items in the same order may arrive separately. Stickers, decals, and magnets may ship separately from apparel, blankets, or portraits. If this happens, you’ll still receive tracking information when each shipment is on the way.

Because each item is custom-made from your photo, I’m not able to accept returns or exchanges for change-of-mind purchases. That’s why every custom order includes a digital proof before production. If your item arrives damaged or has a production defect, please contact me and I’ll help make it right.